Terms of service

Last Updated: September 14, 2026

Welcome to Tessawas. These Terms of Service (“Terms”) govern your access to and use of www.tessawas.com, including purchases made through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms and the policies published on our website.

1. About Tessawas

Tessawas is an independently operated online fashion retail store offering clothing and fashion accessories for men and women.

Our selection may include tees, outerwear, headwear, knitwear, swimwear, tops and shirts, bottoms, denim, sweats, sunglasses, accessories, and other fashion products.

Throughout these Terms, “Tessawas,” “we,” “us,” and “our” refer to Tessawas.

2. Use of Our Website

By using our website, you agree to:

  • Use the website only for lawful purposes

  • Provide accurate and complete information when placing an order

  • Not engage in fraudulent or misleading activity

  • Not interfere with the security or operation of the website

  • Not attempt unauthorized access to our systems or customer accounts

  • Not introduce viruses, malware, or other harmful code

  • Not use our website in a way that infringes the rights of others

We may restrict access where reasonably necessary to protect our customers, website, systems, business, or legal rights.

3. Product Information

We make reasonable efforts to provide accurate information about products available through Tessawas, including product descriptions, images, sizes, colors, prices, and available options.

Actual product colors or appearance may vary slightly due to photography, lighting, individual screen settings, manufacturing variations, or other reasonable differences.

Customers should carefully review product descriptions, sizing information, and available options before placing an order.

Products, styles, sizes, prices, and availability may change without notice.

4. Third-Party Brands and Products

Tessawas is an independent online retailer. Products offered through our store may be associated with various third-party brands, labels, designers, or manufacturers.

Third-party trademarks, logos, product names, designs, and other intellectual property remain the property of their respective owners.

Unless expressly stated otherwise, the appearance of a third-party brand name or trademark on our website should not by itself be interpreted as indicating sponsorship, endorsement, partnership, or affiliation.

5. Pricing, Taxes, and Payments

Product prices are displayed on our website and may change from time to time.

Before completing an order, customers will have an opportunity to review the applicable product prices, discounts, shipping charges, taxes, and final order total.

Depending on availability at checkout, accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal

  • Shop Pay

The payment methods actually available for your transaction will be displayed during checkout.

By submitting payment information, you authorize the applicable payment provider to charge the total amount displayed for your order.

6. Orders and Order Acceptance

Submitting an order does not guarantee acceptance. Orders are subject to successful payment authorization, product availability, and applicable verification.

Tessawas may refuse, hold, limit, or cancel an order when reasonably necessary, including when:

  • Payment cannot be authorized

  • A product becomes unavailable

  • Customer or shipping information is incomplete or inaccurate

  • Fraudulent or unauthorized activity is suspected

  • Additional verification cannot be completed

  • An obvious pricing, inventory, or technical error has occurred

If a paid order is cancelled and a refund is required, the applicable amount will be returned to the original payment method.

7. Shipping and Delivery

Shipping options, applicable shipping charges, and estimated delivery information are provided on our website or during checkout.

Processing and delivery estimates are not guarantees. Actual delivery may be affected by carrier delays, severe weather, holidays, high shipping volumes, address problems, or other circumstances outside our reasonable control.

Customers should review our Shipping Policy before completing a purchase for current information regarding processing, shipping, tracking, and delivery.

8. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify your recipient name, street address, apartment or unit number, city, state, ZIP code, and contact information before completing checkout.

If you discover an error after placing an order, contact hello@tessawas.com as soon as possible.

We will make reasonable efforts to accommodate address corrections before fulfillment or shipment, but changes cannot be guaranteed once processing has begun.

9. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions of our Return Policy.

Returned products generally must be unused, unworn, in their original condition, and include original tags and packaging where applicable.

Approved refunds are issued to the original payment method used for the purchase.

Customers should review our Return Policy for complete information regarding eligibility, return procedures, exclusions, return shipping responsibilities, exchanges, and refunds.

10. Order Cancellations

If you need to cancel an order, please contact hello@tessawas.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible. Eligible products may instead be returned after delivery in accordance with our Return Policy.

11. Promotions and Discounts

Tessawas may occasionally offer discounts, promotional codes, free shipping offers, or other promotions.

Promotions may be subject to conditions such as:

  • Eligibility requirements

  • Minimum purchase amounts

  • Product exclusions

  • Usage limitations

  • Expiration dates

  • Geographic restrictions

Applicable promotional conditions will be displayed with the offer or during checkout.

Unless otherwise stated, promotional offers cannot be redeemed for cash.

12. Intellectual Property

Content created for and displayed on the Tessawas website, including our own text, graphics, logos, layouts, and design elements, is owned by or licensed to Tessawas unless otherwise indicated.

Third-party trademarks, logos, product names, photographs, designs, and other intellectual property remain the property of their respective owners.

You may not reproduce, distribute, modify, republish, scrape, or commercially exploit protected website content without appropriate authorization.

13. Prohibited Activities

You may not use our website to:

  • Engage in fraudulent or unlawful activities

  • Submit false or misleading information

  • Attempt unauthorized access to systems or accounts

  • Interfere with website security or functionality

  • Transmit viruses, malware, or harmful code

  • Misuse payment systems

  • Collect information about other users without authorization

  • Infringe intellectual property or other legal rights

We may restrict access where we reasonably believe these Terms have been violated.

14. Third-Party Services

Our website may use third-party services for functions such as:

  • E-commerce functionality

  • Payment processing

  • Shipping and fulfillment

  • Analytics

  • Advertising and marketing

  • Website functionality

Third-party providers may operate according to their own terms and privacy policies.

Tessawas is not responsible for third-party websites or services that we do not control.

15. Privacy

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy.

Please review the Privacy Policy for additional information about how personal information may be handled when you use our website or purchase from Tessawas.

16. Website Availability

We make reasonable efforts to maintain the availability, security, functionality, and accuracy of our website.

However, we cannot guarantee that access will always be uninterrupted, completely secure, or error-free.

Website access may occasionally be interrupted because of maintenance, technical problems, security updates, third-party service interruptions, or circumstances outside our reasonable control.

17. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Tessawas will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms is intended to exclude, restrict, or limit any consumer right, warranty, remedy, or liability that cannot legally be excluded or limited under applicable law.

18. Governing Law

These Terms are governed by the laws applicable in the State of Tennessee, United States, without limiting any mandatory consumer rights that may apply based on a customer's location.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, policies, business practices, technology, or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

20. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Tessawas
Website: www.tessawas.com
Email: hello@tessawas.com
Phone: +1 508-257-1366

Business Address:
105 Woodstream Pl NE
Cleveland, TN 37312
United States