Terms of service

Last Updated: September 4, 2026

Welcome to Tessawas.

These Terms of Service (“Terms”) govern your access to and use of www.tessawas.com and any purchases made through our online store.

By visiting our website, placing an order, or using our services, you agree to these Terms and the policies referenced on our website.

Please read these Terms carefully before using our website.

1. About Tessawas

This website is operated by Tessawas.

Throughout this website, the terms “we,” “us,” and “our” refer to Tessawas.

Tessawas is an independently operated online fashion retailer offering modern clothing and accessories.

Our collections include:

  • T-Shirts & Tops
  • Outerwear & Jackets
  • Knitwear
  • Swimwear
  • Bottoms & Denim
  • Headwear
  • Sunglasses & Accessories

Website:
www.tessawas.com

Email:
info@tessawas.com

2. Website Use

By using our website, you confirm that:

  • You are legally able to enter into these Terms.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

You agree not to:

  • Use the website for fraudulent activities.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or operation.
  • Upload harmful code or malicious content.
  • Violate intellectual property rights.

We reserve the right to restrict or terminate access if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, materials, availability, and pricing information are accurate.

However, minor differences may occur due to:

  • Screen display settings
  • Lighting conditions
  • Product batches
  • Manufacturing variations

We reserve the right to correct errors, update product information, change availability, or limit quantities when necessary.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Available payment methods, shipping costs, and any applicable taxes or fees will be displayed during checkout before completing your purchase.

Payments are processed securely through trusted third-party payment providers.

Tessawas does not store complete credit card information on our website.

5. Orders and Order Acceptance

When you place an order with Tessawas, you agree to provide accurate:

  • Name
  • Billing information
  • Shipping information
  • Contact details
  • Payment information

All orders are subject to:

  • Product availability
  • Payment authorization
  • Order verification
  • Fraud prevention checks

We reserve the right to refuse, cancel, or limit orders when necessary, including:

  • Suspected fraudulent transactions
  • Incorrect customer information
  • Product availability issues
  • Pricing or technical errors

If an order is cancelled after payment has been processed, any applicable refund will be issued to the original payment method.

6. Shipping, Returns, and Refunds

Shipping and delivery are handled according to our Shipping Policy.

Returns and refunds are handled according to our Return & Refund Policy.

These policies explain:

  • Order processing times
  • Delivery estimates
  • Return eligibility
  • Refund procedures
  • Customer responsibilities

7. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design elements

is owned by or licensed to Tessawas.

You may use our website only for personal shopping purposes.

You may not copy, reproduce, distribute, modify, scrape, or use our content for commercial purposes without written permission.

8. Third-Party Services

We may use third-party services to operate and improve our website, including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Analytics services
  • Advertising platforms

These third-party services operate independently and may have their own terms and privacy policies.

Tessawas is not responsible for the practices or policies of third-party providers.

9. Website Availability

We make reasonable efforts to keep our website available and accurate.

However, we do not guarantee that:

  • The website will always operate without interruption.
  • All information will always be error-free.
  • All products will always be available.

Temporary interruptions may occur due to maintenance, updates, technical issues, or circumstances beyond our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Tessawas shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

11. Privacy

Your personal information is collected, used, and protected according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service from time to time due to changes in:

  • Business practices
  • Services
  • Technology
  • Legal requirements

Any updates will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted means you accept the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name:
Tessawas

Website:
www.tessawas.com

Email:
info@tessawas.com

Phone:
+1 508-257-1366

Business Address:
105 Woodstream Pl NE
Cleveland, TN 37312
United States

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (US Time)

Saturday – Sunday: Closed

Response Time:
We aim to respond to customer inquiries within 24–48 business hours.