Privacy policy

Last Updated: September 4, 2026

At Tessawas, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and share your information when you visit www.tessawas.com, place an order, contact us, or use our services.

1. Information We Collect

We may collect personal information that is necessary to provide our services, process orders, and improve your shopping experience.

Information You Provide

We may collect:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information
Customer service communications
Product preferences and feedback

Payment Information

Payments are processed securely through trusted third-party payment providers.

Tessawas does not store your complete credit card number or payment account details on our website.

Your payment information is handled according to the privacy policies and security practices of the applicable payment provider.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Website interactions
Referral sources
Cookies and similar technologies

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We use your personal information for purposes including:

Processing and fulfilling orders
Confirming purchases and sending order updates
Providing shipping and delivery information
Managing returns and refunds
Responding to customer inquiries
Preventing fraud and unauthorized transactions
Improving our website, products, and services
Understanding customer preferences
Measuring advertising and marketing performance

We may send promotional emails where permitted by law. You can unsubscribe from marketing communications at any time.

3. Cookies and Tracking Technologies

Tessawas uses cookies and similar technologies to operate and improve our website.

Cookies may be used for:

Essential Cookies

These cookies are required for basic website functions, including:

Shopping cart operation
Checkout processing
Website security

Analytics Cookies

These help us understand how visitors use our website and improve website performance.

Advertising Cookies

These may be used to measure advertising effectiveness and provide more relevant advertisements.

We may use services such as:

Shopify
Google Analytics
Google Ads
Other analytics and advertising providers

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Shopify

Provides our e-commerce platform, website hosting, checkout, and order management services.

Payment Providers

Process secure payment transactions.

Shipping Providers

Assist with order fulfillment, shipping, and delivery.

Analytics and Advertising Providers

Help us analyze website performance and measure marketing effectiveness.

Legal Requirements

We may disclose information when required by law, legal process, or government request.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

These measures are designed to protect against:

Unauthorized access
Misuse
Loss
Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Prevent fraud
Comply with legal obligations

When information is no longer needed, we take reasonable steps to securely remove or protect it.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Manage cookie preferences

To exercise your privacy rights, please contact us:

Email:
info@tessawas.com

We may request verification information to protect against unauthorized requests.

8. Children's Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, or other external platforms.

Tessawas is not responsible for the privacy practices or security of third-party services.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

Business practices
Services
Technology
Legal requirements

Any updates will be posted on this page with a revised Last Updated date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Store Name:
Tessawas

Website:
www.tessawas.com