Contact Us

Thank you for visiting Tessawas.

We are committed to providing reliable customer support and assistance for all product, order, shipping, return, refund, and general inquiries.

If you have any questions about our products, your order, delivery information, returns, or any other concerns, please feel free to contact our customer support team.

Customer Support

Store Name:
Tessawas

Website:
www.tessawas.com

Email:
info@tessawas.com

Phone:
+1 508-257-1366

Business Address:
105 Woodstream Pl NE
Cleveland, TN 37312
United States

Support Hours

Monday – Friday
9:00 AM – 5:00 PM (US Time)

Saturday – Sunday
Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

During holidays, promotional periods, or periods of high inquiry volume, response times may be slightly extended.

Order Support

For order-related questions, please include:

• Order number
• Email address used during checkout
• Product name
• Description of your request

Providing these details helps us locate your order and provide faster assistance.

Returns & Refunds

For questions regarding returns, refunds, exchanges, or damaged items, please review our Return & Refund Policy or contact our customer support team directly.

We will assist you according to our store policies and applicable consumer protection requirements.

Privacy Requests

If you have questions regarding your personal information or privacy preferences, please contact us:

Email:
info@tessawas.com

Our Commitment

At Tessawas, we value every customer and are committed to providing clear communication, reliable service, and a smooth shopping experience from purchase to delivery.

Thank you for choosing Tessawas.